­­­­­­­Managing Consultant, IT Architect, and IT Specialist with extensive experience providing strategic and project management solutions to Fortune 50 companies. Proven track record identifying revenue enhancement opportunities within a consulting engagement and carrying those opportunities through to completion on time, on budget. Empowering, collaborative leader that motivates team members to deliver customer satisfaction and simultaneously meet business objectives. Areas of expertise include:? Team Building ? Project Management? Call Center Assessments ? Applying Human Factors Techniques? Software Engineering? Customer Relationship Management (CRM) ? Strategy and Change? Business Intelligence ? Facilitation and Negotiation? Technical Writing