Major multi-million Predictive Dialer/IVR projects ActiveX Telephony · Virtually eliminated low-profit custom code, increasing development productivity by 12% while standardizing code reuse resulting in 85% fewer service calls. · Created solutions that improved telephony product speed by 13%. Created Voice Mail system under PICK Bank Investment Tracking Project Data Collection/Analysis · Automated mechanical property measurement to reduce measurement time by 75%. Sales Engineering Tool · Created automatic sales engineering configuration and diagram tool to virtually eliminate common errors in the sales process. Stock Data Feed System · Interfaced system with satellite data feed. Characterized market trends using graphics, statistics, and chaos theories.