Experience in software project coordination, account management, pre-sales and after-sales process, customer care. Passionate about collaboration software. Online marketing experience. Growing knowledge and experience in Project management. My top strengths are:1 Responsibility2 Focus3 Individualization4 Empathy5 RelatorTechnical skills and competenciesIBM ICS Portfolio, Social Collaboration, Messaging - IBM Notes and Domino, IBM WebSphere Portal, WSP WCM, SaaS, Cloud, MS Office, MS Project, CorelDraw (basic), PhotoShop (basic), HTML – intermediate, CSS – basic, SEOM, Social Media, Blogger, WordPress, Salesforce, CRM, Text writer, blog writer, passionate information researcherPersonal skills: Creative, communicative, punctual, smiling. Likes: Reading books, spirituality, meditation, fitness, nature, photography, catsProject management: Preparing for CAPM & PMP certificationTrainings and courses:• PMP exam prep. course (oct. 2013)• Preparation for success (PM