Analytical, highly adaptable professional with 10+ years of extensive experience in IT operations, with strong technical and business background from Telco & Banking. Creator of high-performance teams and cross-functional environments, ensuring achievement of department goals in support of corporate objectives. Experience and education within Waterfall and Agile methodology, with capability to choose most efficient manner for a project. Exceptional communicator with ability to motivate & mentor diverse teams while building strong working relationships & achieving outstanding business results. Proficient in building and strengthening relationships across functions to drive cohesive, strategic operations.