Have done technical writing for over 15 years for many businesses as I have done technical support for many years and written documentation of steps to both help or assist clients with computer problems in addition to providing solutions for issues.
Proofreading is the most essential part of my work so ensure that the content is mechanically correct and flows well prior to publishing. As I have done proofreading both in the professional arena and personally, my ability to use certain tools and resources allow me to provide a much better service.