Maintains network performance by performing network monitoring and analysis, and performance tuning; troubleshooting network problems; escalating problems to vendor. Ø Secures network by developing network access, monitoring, control, and evaluation; maintaining documentation. Ø Fully supporting, configuring, maintaining and upgrading networks and servers Ø Installing and integrating new server hardware and applications Ø Keeping an eye out for needed updates Ø Ensure network security and connectivity Ø Support and administer third-party applications Ø Monitor network performance (availability, utilization, throughput, goodput, and latency) and test for weaknesses Ø Set up user accounts, permissions and passwords Ø Specify system requirements and design solutions Ø providing network administration and support Ø Provides support and planning for Cisco LAN/WAN/VPN switches, routers and firewalls Ø Configure and troubleshoot VPN Ø Install and maintain cisco unified communication manager Ø Install and maintain cisco contact center manager Ø Vicidail and asterisk Ø CC Proxy and squid Ø Pfsense, ASA