I'm very reliable & will get the job done in a professional & timely manner. Used accounting software to record, store, and analyze information. Collected invoices. Prepared invoices for data entry using appropriate codes. Entered invoices into computer system. Prepared refund checks and posted to general ledger. Verified accuracy of billing data and corrected any errors. Checked figures, postings, and documents for correct entry, mathematical accuracy, and proper codes. Compiled and maintained financial records. Debited, credited, and totaled accounts on computer spreadsheets and databases Complied with federal, state, and company policies, procedures, and regulations. Reported and reconciled discrepancies found in records. Prepared journal entries for monthly bank activity. Used software tools including: quickbooks, Microsoft office Spoke with customers by phone, in person. Provided information about products and services. Took and recorded orders. Canceled accounts. Received and processed incoming phone calls from customer or client base. Recorded details of customer transactions, interactions, inquiries, complaints, comments. Prioritized data entry daily to ensure customers' needs were met. Ensured that appropriate changes were made to resolve customer concerns. Effectively identified customer concerns over the phone. Determined charges for services requested. Collected deposits or payments. Directed support services in an organization, such as mail, phone, records, office supports. Prepared and reviewed staff and department reports. Managed office supply purchase, distribution. Performed clerical duties. Provided support to other personnel in their projects and work activities. Used desktop publishing software such as Publisher. Performed clerical duties including: filing, paperwork for registration and title for trucks, inventory