Our most basic package "Remote Server Watch" provides:
24x7 NOC Services
-- Critical Monitoring Team alerts clients by phone for Critical Alerts raised by our IntelliScripts.
-- Our IntelliScripts is based on conditional monitoring configured by EncoreNS Service Delivery Managers. EncoerNS does not alert you un-necessarily. EncoreNS provides quality alerts that have impact and meaning for the server.
-- For every alert our IntelliScripts generates there is a Knowledge Base entry on how to resolve the issue. This
provides you with troubleshooting steps you need to quickly resolve the issue. Helping limit the resolution time for server alerts.
Best Practice Fixes
-- EncoreNS's Knowledge Base has been perfected over several years. By providing channel support to small businesses EncoreNS has optimized alert remediation for server, software, and operating systems issues. The Knowledge Base is documented in EncoreNS's Intelligent Monitoring System that drives the conditional alerting on server operating systems.
Logical Disk Checks
-- EncoreNS checks each logical disk on the Server to assure there is more than 750 free megabytes available.Delivery Time:1 Day(s)
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