✅1. Virtual Pre-Operative and Post-Operative Nursing Support
Conduct pre-op assessments via teleconsult (medical history, allergies, current medications)
Educate patients on pre-op instructions (e.g., fasting, medication adjustments)
Provide post-op monitoring and wound care education
Manage post-surgical follow-ups, report red flags, and escalate when needed
✅ 2. Remote Patient Monitoring and Triage
Interpret symptoms and vital signs via phone, chat, or EMR
Prioritize cases and determine urgency of care
Provide home management advice or escalate to physicians as needed
✅ 3. Telehealth Consultations
Assist doctors during virtual consults (charting, documentation)
Guide patients through the virtual care process
Translate medical terms into patient-friendly language
✅ 4. Care Coordination & Case Management
Collaborate with surgeons, specialists, and outpatient services
Schedule appointments, track treatment plans, and ensure follow-ups
Advocate for patient needs and continuity of care
✅ 5. Patient Education and Health Coaching
Provide education on chronic disease management (e.g., hypertension, diabetes)
Offer lifestyle counseling: nutrition, medication compliance, exercise
Promote preventive care through virtual wellness check-ins
✅ 6. Medical Administrative Support
Complete EMR documentation and preauthorization forms
Conduct patient intake interviews and health histories
Manage patient databases, track labs, and follow up on results
✅ 7. Virtual Nursing Hotline / After-Hours Nurse Triage
Handle non-emergency calls for clinics or surgical centers
Use clinical judgment to determine whether the patient can wait or needs immediate care
Provide symptom-based guidance based on protocols
✅ 8. Patient Satisfaction and Quality Assurance Surveys
Administer surveys via phone or email
Analyze feedback to identify areas for improvement
Report outcomes to management for quality enhancement