With over 15 years of experience, I am a senior manager with advanced strategic and analytical skills combined with strong business acumen. 
My professional background has covered all areas of customer relationship management, from research and analytics to strategy. My work experience has evolved from client-side direct marketing and campaign management to interactive marketing strategy consulting. With expertise in the financial services and publishing industries in North America, the UK and Australia, the last few years have been focused on social media strategy and implementation for multiple industries.