As a part of different retail projects from US, l have enhanced my knowledge in Retail Application Testing, Retail Store Operations and Management.It involves Requirements Gathering and Analysis of various projects in Retail Sector which include store modeling,work flow designing and rollback testing Functional knowledge in Retail Point of sale application Maintaining the logical data flow between different productions environments by polling Activities Handling Retail Prod/Dev. Servers, Retail Prod/Lab Stores, Epic Web Application Good Knowledge in PPMS (Project People Management Services) for the construction works for New store Opening/Store Closing/Remodeling Perform Preparation of test cases, Release testing and Pilot(Beta/Alpha) Testing for the software Enhancements and new store opening. EPICOR POSTesting for 3.2.5Version MICROS Retail Solutions POS Testing Good Exposure with End User Customers as well as Business customers to gather requirement of the requests and system requirements Handling AS400 Based Jobs, Batch Scripts, SQL Scripts for the manipulation of data in different Production Environment Good Understanding in HP Quality Center Tool. Hands-on experience in BMC Remedy IT Service Management tool for Incident Management Good Understanding in Knowledge Management Good Knowledge about the service level Agreement and hands on experience with high priority issues. Handling Productivity Tool, PDT, SCM, Clarity and Efforts Tracker for the team Good Domain Knowledge in Retail and IT Management Provide 24/7 Production Support for Issues Good understanding in ORACLE SQL ,PL/SQL Hands on experience with Lotus Notes, MQ Visual Browser, Dimension, SAP,AIX,WMB and SAP. Helped the testing team to successfully conduct User Acceptance Testing(UAT) Collaborated with the QA team for developing scenarios for validation and testing. Good exposure o