Have 5 years experience as a Sales Operations Analyst for a manufacturing facility that made micro-optics, and more experience in inside sales/customer support roles. Interacted one-on-one with both customers and sales reps to quote design and production jobs, enter orders and work closely with operations to schedule deliveries. Acted as the main point of contact for domestic and international customers. Handled RMAs and tracking for quality-related issues. Responsible for reporting for sales, finance and operations departments, as well as and revenue/production forecast and planning. Savvy with Microsoft Office Suite, SysPro, and other custom data entry programs. Looking for a position in which I can work from home.