I am a Salesforce Administrator and QA since 2020. 

Key Skills: 

• Managed Salesforce roles, profiles, sharing rules, workflows, and groups.
• Configured Profiles and Administrative permissions to grant/deny users access to platform features.
• Customized dashboards for the case team members to keep track of the cases assigned to them and to share insight across the company.
• Created user groups and configured workflows and assignment rules to enable proper routing of leads to the marketing members.
• Maintained reports in Salesforce.com and extract insights from data for advancing business revenue.
• Implemented pick lists, filed dependencies, lookups, master-detail relationships, validation, and formula fields to the custom objects.
• Worked on data migration from databases to SFDC using Data Loader.
• Tested application to identify issues and make necessary modifications.
• Performed QA Testing after Critical Updates to transition customer data smoothly to retain performance and usability of Salesforce.

Achievements: 

• Salesforce Admin Certified 
• Trailhead superbadge certified