I am working with US based MNC as a Salesforce Administrator. I am having over 3 years experience in managing the Salesforce CRM and few of roles I played during the tenure are : Managing the sales data in the Salesforce Database. Architecturing the Salesforce user interface of the company. Managing the client's data in the Salesforce Database. Data extraction from Salesforce by running Salesforce reports. Mass uploading / manipulation of data in Salesforce database. Work on various standard or on demand sales reports needed by the Senior Management. Creating sales performance reports . Giving Support to End users.