• Over All 12 Years of Experience in IT industry • An Experience IT professional with Salesforce support, Maintenance (customization, configuration, automation) and SAP BO Web Intelligence Reporting tool • Having 8+ years of experience in Salesforce CRM within Sales cloud playing roles of support and maintenance consultant, offshore coordinator. • Having an exposure on Service Cloud • Having 6 years of experience in SAP BO reporting tool Oracle SQL, SAP Hana Studio • Exposure in integration of using ORACLE integrated Cloud service with salesforce • Experience on understanding and analyzing the client needs/requirements. • Having an exposure on Aura Framework, Lightning Flows, Apex, Triggers, REST • Salesforce Certified Administrator • Salesforce Certified Sales Cloud Consultant • Salesforce certified Service Cloud Consultant • Salesforce certified Einstein Analytics and Discovery Consultant • Sap Certified Web Intelligence Associate • Oracle PL SQL Certified Associate • Associated with Multiple branded Companies Like ASHOK LEYLAND,HCL TECH,COGNIZANT