• About 4+ years of IT experience with Salesforce.com as Administration/Development of CRM systems on Windows Platform. Also including APEX and Visual force development. • Knowledge of Salesforce.com and its Development Life Cycle. • Experience in Salesforce.Com technologies like Apex, Visual Force and Web services API. • Experience of automating complex business processes using declarative features such as workflows, approval process and dynamic approval process. • Implemented security and sharing rules at object, field, and record level for different users at different levels of organization. Also created various profiles and configured the permissions based on the organizational hierarchy. • Experience in Administration, Configuration, Implementation and Support of salesforce CRM and salesforce SFA applications. • Experience in creating Workflows, Approval processes, Validation rules, sharing rules. • Experience in creating Process Builder and Flows. • Experience in using data tools: Jenkins, Apex Data Loader, and Import Wizard for performing large and small-scale data migration. • Data management. • Data transformations via ETL tools. • Working knowledge on Reports, Dashboards, and Analytic Snapshots. • Experience in Salesforce.Com Configuration using Roles, Profiles, User Creation, Email Services, and Page Layouts. • Experience working on an onshore/offshore delivery model. • Experience in various AppExchange Apps • Experience in writing SOQL and SOSL queries in Force.com technology for Visual Force and Apex. • Proficient in working with Eclipse IDE with Force.com Plug-in for writing business logic in Apex programming language (Force.com IDE) and Customized standard objects like Accounts, Opportunities, Contacts. • Experience with Outlook Integration, Single Sign On, and Salesforce to Salesforce functionality's.