• 9 Years of IT experience in Software Development Life Cycle SDLC which involves requirement gathering, analysis, design and development of applications using Salesforce.com CRM, Force.com platform as Developer • 3.5 years of experience in Salesforce.com development, Sales cloud, Service cloud, Apex Classes, Apex Triggers, Visualforce pages, Integration, SOQL, SOSL and Force.com API • Strong working experience with various salesforce.com standard objects like Accounts, Contacts, Opportunities, Products and Price books, Cases, Leads, Campaigns, Reports and Dashboards • Have been providing Salesforce Corporate Training since last 1 Year • Extensive implementation in customization/configuration tasks like creating Profiles, Roles, Users, Page Layouts, Search layouts, Validation rules, Email Templates, Workflows, Approvals, Reports, Dashboards, SSO and Network settings • Implemented Web-to-lead and Email-to-case functionality in Lead and Case objects respectively • Used tools like - Developer console, Force.com IDE and Eclipse IDE Force.com plug-in for developing Apex classes, Visualforce pages, Triggers and creating Objects, Fields and data tools like Data Loader for data import and export operations. • Implemented Salesforce Outlook Connector for creating and synchronizing contacts and activities with salesforce.com • Profound experience in customizing Reports and Dashboards, setting up Analytic snapshot, to dump data on regular basis. • Strong implementation experience in managing data security using OWD, sharing rules, apex managed sharing rules. • Written Apex batch and Scheduled classes to process large volume of data on a periodic basis. • Good experience in Integrating Salesforce.com with other internal/external applications using SOAP and REST based web services. • Experience in working with Salesforce.com sandbox and production environments. • Experience of working with excellent understanding of the MVC Model View Controller design pattern. • Integrated the web services by generating the necessary stubs from the WSDL files for extracting the data from the home-grown applications by using the home-grown web services.