• Salesforce Certified Developer. • Salesforce Certified Administrator. • Developed clear business requirements to ensure the delivery of new products as per desired business objectives • Demonstrated strong functional and technical skills in understanding business processes, eliciting requirements * Worked on Creating custom objects, Custom fields, Process Builder, workflows. • Worked on creating triggers,Change sets and deployed the code from Sandbox to Production. • Involved in data import into SFDC using Data Loader through CSV files. • Worked on de-duplication of records, creation of lead duplicate identification rules • Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com Objects. Used it to read, extract, and load data from comma separated values (CSV) files.. • Created custom objects, custom fields, formula fields, validation rules, custom list views. • Setup Salesforce-Mailchimp Integration and pushed data from Salesforce to Mailchimp. • Added members to campaigns and created Email campaigns. • Created custom objects, Custom fields. • Work experience in leading the Onsite - offshore teams effectively. • Advanced MS Excel skills - creating and using pivot tables, formulas - VLOOKUP’s, HLOOKUP’s, external connections. • Designed and developed interactive dashboards and reports. Created and maintained documentation of processes, reports, applications, and procedures as per organization policy. • Created drill-down, Summary and Matrix reports providing insights into sales performance and leads by source. • Designed, developed and maintained complex workflows rules, validation rules, formulas, custom workflow, process builder, page layouts, custom fields/objects, and other Salesforce.com customizations. • Drove the integration of business essential applications like Mailchimp, Zapier, Eventbrite, and Yesware.