Engineering Physicist and certified Salesforce Developer with 5+ years of experience at the intersection of CRM, AI, and Data Science. Winner of the Chihuahua State Award for developing predictive models with high social impact and the National Vive ConCiencia for developing AI solutions with high environmental impact. Early adopter in the Agentforce (Voice/Analytics) ecosystem, with a proven track record of designing autonomous agents and scalable architectures using LWC and Apex. My background in physics provides a superior analytical framework for tackling complex technical challenges, optimizing business processes through intelligent automation and advanced data orchestration.