Salesforce.com certified consultant with Overall 7+ Years of work experience in software product configuration, integration and delivery management. 5+ years of experience in Configuration, Development and Testing of Salesforce.com and third party (Integrated with SFDC) CRM application. salesforce.com configuration and development. Sound understanding of CRM business processes such as Sales process, Lead Process and Support Process. Strong understanding of Force platform developed applications and appexchange. Proficient with SalesForce API data load tools like Data loader,Excel Connector and Data import wizard. Ability to manage data loads and data quality. Hands on experience in Reporting(Custom reports), DashBoards, Role hierarchy,salesforce lighting, Process builder,Workflow approvals, Validation Rule Configuration.