2 years of experience in Salesforce.com CRM platform using substantial experience in Salesforce.com Development, Administration, operational analytics, project management, and quality assurance with emphasis on process improvement. Experience in scope, design, testing, training, deployment and follow up on a multitude of strategic projects within Salesforce.com as the Salesforce.com Developer and Administrator. Proficiency in SFDC Administrative tasks like creating Profiles, Roles, Users, Page Layouts,Services, Approvals, Workflows, Validation rules, Reports, Dashboards, Tasks and actions.