SAP Basis is essentially the technical foundation that enables all SAP applications (like S/4HANA, ECC, BW, CRM, SRM, etc.) to function efficiently, securely, and reliably. It acts as the “operating system” for SAP landscapes — managing the infrastructure, system performance, upgrades, and integrations that keep business-critical SAP environments running 24/7.
Key Areas of SAP Basis Services1. System Administration & Infrastructure Management
Installation, configuration, and ongoing administration of SAP systems across on-premise, cloud, or hybrid environments.
Management of SAP HANA and other supported databases (Oracle, MS SQL, DB2, Sybase).
User and authorization management to ensure proper access controls and compliance with security policies.
Managing interfaces and integrations so SAP applications communicate seamlessly with non-SAP systems.
2. Performance & Availability Management
Continuous monitoring and performance tuning of SAP applications, databases, and servers.
Proactive capacity planning to ensure SAP systems scale with business growth.
High availability and disaster recovery (HA/DR) solutions to minimize downtime and protect data.
Optimization of SAP Solution Manager for system monitoring and reducing false alerts.
3. Upgrades, Migrations & Cloud Transformation
Upgrading SAP systems (SAP S/4HANA migrations, HANA DB upgrades, SAP Kernel & Support Pack updates).
Database migrations (e.g., Oracle to HANA, AIX to Linux, on-premises to cloud).
Seamless SAP migrations to cloud platforms like AWS, Azure, GCP, and Managed Private Cloud.
Hardware/software migrations and system refreshes to support project landscapes (DEV, QA, PROD).
4. Security & Compliance
Applying patches, security notes, and SAP OSS recommendations.
Identifying and remediating vulnerabilities in SAP environments.
Managing SAP roles, profiles, and segregation of duties to meet audit and compliance standards (SOX, GDPR, etc.).
5. Backup, Recovery & Business Continuity
Designing and implementing backup strategies for SAP databases and application servers.
Automating backup and recovery processes.
Ensuring business continuity with tested disaster recovery infrastructure.
6. Support & Continuous Improvement
24x7 SAP Basis support for mission-critical business operations.
Troubleshooting and resolving technical incidents, performance issues, and system errors.
Documenting Standard Operating Procedures (SOPs) for consistency.
Mentoring and guiding junior administrators to strengthen the support team.