Certified Scrum Master (CSM) with over 26 years of IT experience, including 15 years in application development and maintenance in the BFSI domain, and 10 years in hardware and desktop support. Proven expertise in Agile and Scrum methodologies, stakeholder engagement, team leadership, microservices architecture, and full software development lifecycle (SDLC). Adept at delivering complex projects within budget and timelines.