Background and Experience Over 15+ years Technical writing experience including training manuals, RFPs, Training scripts, software document, Grant and proposal writing, end user documentation, operations manuals, marketing materials and Standard Operating Procedures. System training experience: Ten years experience developing software training materials Programming knowledge and an understanding of the life-cycle of software development As a Computer Science/IT College Professor for 20+ years, I have taught the software development life cycle as well as have a minimal programming background (not a programmer per se) I have designed and delivered hundreds of programs including non-technical, role-based courses. Experience analysing software functionality based on system configuration Several places that I have been a contractor, I had the responsibility to “drill-down” newly developed software. My role was to 1) test functionality, 2) prepare cut sheets for the