I am a highly experienced, results-driven Business process consultant who has worked within a wide range of business for banking and financial services. I have led large-scale complex change initiatives and worked extensively on projects that involved the development and implementation of new systems/ enhancements. My business analyst experience encompasses technological and business changes to enhance the project. As well as developing training and knowledge management programs. I have worked on implementing changes that drives productivity and efficiency, while maintaining staff engagement and building and negotiating excellent relationships with key stakeholders. My other core strengths include process and systems improvement, and conducting training and workshops. I have formal training in process analysis, process re-engineering methodologies and project management.