-Introducing/implementing Salesforce landscape for conventional CRM systems that involve MDM & other large ERP systems for business processes. 

-Handle meetings with clients to define requirements, analyze and document current / future-state business processes. 

-Conducting gap analysis of system functionality and target requirements in design review sessions. 

-Taking ownership of functional issues by identifying underlying problems, analyzing potential solutions and implementing system resolutions, including feasible workarounds. 

-Involved in requirements gathering, comprehensive analysis of requirement. 

-Leading the offshore development team, with daily interaction, to ensure timely progress and solution delivery to the client. 

-Strengthened developmental methodologies by introducing a code quality document and code optimization. 

-Developed Test Classes, Validation Rules, Workflow Rules, Email Templates, Entity-Relationship data model, Formula Fields, Lightning Components.