I am currently managing and develop Salesforce to handle large scale of customer operations (1500s user) to handle opportunities and cases from end customers and partners. I have 5+ years experience in Salesforce and ServiceNow development, covering application design & delivery, data migrations, and API integration with any other cloud applications and on premise applications. Several projects that I have been accomplished: - ServiceNow Orchestrations for VM Ware and Microsoft Azure - ServiceNow MID server integration to Microsoft Active Directory - ServiceNow MID server integration to MySQL server - Salesforce and Service Now integration to OKTA SSO and Active Directory - Salesforce Apex Class, Apex Trigger, and Visualforce Page Development - Salesforce Custom Site for Partner Portal - Salesforce Email to Case ticket integrations - Salesforce API Integrations to partner - Salesforce Social Studio Integration for getting case ticket from Facebook & Twitter - Salesforce PlayStore and Apple Store feedback to case ticket - OKTA SAML SSO configurations to Cloud Applications and On Premise Appplications - OKTA Open ID SSO configurations to Cloud Applications - OKTA SSO migration