I have more than thirty years of vast professional experience in the Banking/Technology environment in multi-disciplinary Banking Business,  General Operations, Finance/Treasury Operations, Consumer Assets Management, Corporate Commercial, Mortgage Loan financing. In association with responsible for Management of HR function and Operations, Payroll Administrator, Regulatory Compliance Control and Regulatory Payment Regulation, Risk Management (Operational / Market)   and in line with Technology domains for part of IT management in different local and international banks.

SUMMARY 

Management of the Digital Bank Operations and upgraded middleware and associated interfaces. The enhancement of the card-issuing platform, open API, and effective analytics provided unprecedented control for companies to issue cards. Extensive online collaborations facilitate payment and card fulfillment. Managing Debit Card / Credit Cards, and Mobile banking payment processing. Authorize transaction processing through multi-channels and manage payment operations in real-time. Management of Card Operations, business, and experience of Credit Card application (Card Pro) Project Implementation

Management of T24 Application Support Specialist, and provide  Core Banking application system support functions to end-users assists IT, staff, with Core system issues, and acts as primary technical contact when interfacing with the core system vendor. Additionally, the Application Support Specialist provides support to end-users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, emails, and personnel requests for technical support. Documents, tracks, and monitors the problem to end-users to ensure a timely resolution. Team player, easily adaptable to change Quality assurance services and Generate Wows Customer experience focus these major objectives deliverables for strong and close customer relationship

Effective knowledge of core banking transaction features of auto account sweeping and pooling of funds for payment processing and settlement. Quality assurance services and Generate Wows Customer experience focus these major objectives deliverables for strong and close customer relationships. I have a blend of both strategic and tactical thinking abilities - able to identify and prioritize opportunities in highly ambiguous contexts, and then organize thematic work areas to align long-term vision with iterative execution

Ensure strict compliance with Audit rules and procedures to drive accurate results and mandate Industry standard practice. Strong understanding of banking business in terms of regulatory requirements and implementation according to the bank’s policy framework. I have closely been part of the Project Management for Implementation of IT Governance & Risk Management framework. Keeping abreast of the latest developments in technologies to deliver outstanding quality service.