IT Infrastructure Management:Optimization of the IT infrastructure to meet business needs for high availability, reliability and scalabilityIT infrastructure monitoring and testing technologies that deliver service assuranceTechnologies needed to build business service viewsCapacity-planning processes and best practicesManaged services including Business Processes Management and Hosted ServicesTechnical competence:Network infrastructure designNetwork device managementServer, Desktop, Storage and Network Virtualization design and managementOperating System ManagementUnified Communication and CollaborationApplication Infrastructure ManagementWeb and Application HostingConnectivity ManagementITIL and ITSM implementationISO 27001 Certification consultancy