I can set up your Service Desk using the following SaaS Solutions: JIRA, ZenDesk, SysAid, ManageEngine etc. I cover all phases of the project including - Requirements gathering and discovery - Scoping in and out elements of project - Choosing the most practical and cost-effective solution for your organization - Technical implementation of service desk, forms, templates, workflows, and notifications - Integrate with Active Directory, Google Suite or any other SSO/directory - Customization of end-user portals and experience - Documentation of process and user guides - Test Runs and validation - Rollout and support solution