I am a highly skilled and motivated IT professional. I have the ability to think deeply yet rapidly really understanding and empathizing with the client as well as developing a sensible and workable plan for swift service/issue resolution.

I’m an adaptable and efficient team player with excellent communication skills at all levels. I’m looking for a role where I can develop my skills further, researching new technologies and reveling in new challenges.

Building custom workflows and forms around Incident Management best practice to fulfill the scope of the integration.

Tools and technologies used: WSDL integration between various systems using BMC Remedy technology.