Technically savvy professional with more than 8 years of career reflecting experience in IT Service Management, ServiceNow Development and Integrations. • Amit experience started with Hindustan Times in ITSM and with SDG in Service Now as one of the first large scale transformational ServiceNow Implementations for GE. • Amit also played Training Lead role in SDG and trained 30+ resources. • Amit is an ITIL V3 and ServiceNow Admin Certified Engineer. • Amit delivers On-Demand Training for ServiceNow and has delivered admin and implementation trainings in SDG. • Amit has lead high level strategy and planning solutions with one of the largest ServiceNow implementations and is also hands on with ServiceNow development, coding, debugging Scripts configurations and Performance tuning. • Amit involves in documentation as per the ITIL standards defined, finalizing and approving it from the client, implementing the same on new project undertaken. • Amit is very interested in leveraging ServiceNow as a Platform and believes there is growth for Custom Applications that reach deeper in the organization, far beyond IT. Specialties: ServiceNow: implementation, custom application development, integration, solutions architecture, training/coaching, technical leadership. Technology: java script, XML, JSON, SOAP/Rest web Service, Ajax, PHP.