Technical Skills Programming Language: Expertise: Service Management: Knowledge on process for incident/change/problem management, bug fixing, troubleshooting, and root-cause analysis Other Computer Skills: Highly proficient in MS Office, Toad, SQL Plus, and a quick learner in any software/tools/applications. Skills Problem Solving: Analytical person and has good judgment in terms of decision-making. Have great experience on the techniques involved in solving a problem. Time Management: Adept in prioritization of tasks and well organized in carrying out activities involved. Personal Attributes ? A hard worker and has great passion and motivation for work. ? A Friendly person with approachable and outgoing personality ? Helps others to succeed and be motivated ? A strong problem solver with various ideas ? Flexible and adaptable with a "can do" attitude ? A quick learner, and able to pass that knowledge on to others