- Experienced IT professional with ~9 years experience across Telecom networks and OSS/BSS
- Played multiple roles as Business/Technical Analyst/Project co-ordinator.
- Certified ISTQB® & ITIL® v3 professional with expertise in automation and manual QA and implementing ITIL processes.
- Extensive experience in all phases of life cycle, including requirements gathering, risk analysis, project planning, scheduling, testing, defect tracking, management, and reporting.
- Strong multiple stakeholder management and outstanding client-facing skills.
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