Expert and creative Sr Systems/Network Engineer with experience integrating technical and cost-saving business methods to help businesses achieve optimum communications as evidenced by (15+) year track record of addressing customer needs, as well as the following: Proficient problem-solver with ongoing technical and business perspectives Knowledgeable in conducting voice system studies and traffic analysis Ability to proactively address voice system problems Ability to manage large voice system design upgrades Ability to identify and resolve highly complex problems such as SNMP and email alerts Successful technical support and consultation for Operating Systems or subsystems Knowledgeable of Data Center cooling, UPS, electrical, and mechanical systems Cisco WAN/LAN Engineer with proficiencies in extensive routers, switches, VPN, and firewalls