I am Support and Testing Engineer. I have a 2+ years of experience in QA of different range of products. As a member of Regression QA Team of Dell-AppAssure: Responsibilities: As a member of Support Development Team of Dell-AppAssure: Responsibilities: - Investigation of the issue to find out the cause of the problem: - analyzing the logs and other provided information to reconstruct the course of events; - reproducing the issue internally; - troubleshooting the issue and finding its solution: - organizing and holding meetings with the customers via GTM, WebEx; - evaluating troubl