• Graphics Editing and Designing with Adobe Photoshop CS3-CS5, Corel Draw X3-X4, Autodesk
Sketchbook Pro, Remini and Picsay Pro
• Had work experience on how to re-mediate malwares (viruses, spyware, adware, rootkit, trojan etc.)
• Had work experience with ConnectWise Manage, ServiceNow, JIRA, Confluence, IT Glue, Salesforce
and alike
• Had work experience with Windows Server 2008R2, 2012R2,2016R2 & 2019
• Had work experience with VMWare vSphere eSXi and vCenter and Hyper-V
• Had work experience on query statements with RDBMS (T-SQL and PostgreSQL)
• Had work experience with SolarWinds N-Central Regex query, SNMP and MIB OID and WMI query
• Had work experience with Carbonite and Veeam Agent for Windows and Veeam Backup & Replication
• Had work experience on scripting with PowerShell, Batch and ConnectWise Automate
• Had work experience with Android and iOS iPhone Management using an MDM like ManageEngine
MDM, Samsung Knox KME
• Had work experience with PBx devices and VOIP Management using 3CX Phone System Management
Console
• Had work experience with Google Suite Management & Troubleshooting
• Had work experience with O365 and SharePoint Management & Troubleshooting
• Had work experience with Microsoft Partner Portal CSP
• Had work experience with Exchange on Premise and Exchange Online Management &
Troubleshooting
• Had work experience with Azure AD & MFA Management & Troubleshooting
• Had work experience with SonicWall and Cisco ASA Firewall Management & Troubleshooting
• Had work experience with VPN Management & Troubleshooting
• Had work experience with Cisco Meraki and Ubiquiti Unify AP & Controller
• Had work experience with Patch Management using ConnectWise Patch Manager
• Had work experience with Dell iDRAC, Dell PowerEdge and RAID
• Had work experience with Printer Management & Troubleshooting in Windows Server
• Had work experience with GPO and FGPP Management & Troubleshooting
• Had work experience with RDG & RDP Management & Troubleshooting
• Had work experience with QuickBooks Troubleshooting
• Had work experience with MACOS, Linux and Python
• Knowledgeable with AutoCAD 2007 and AutoCAD 2010
• Had work experience with Citrix and Citrix ShareFile
• Had work experience with CCTV review and monitoring
• Had work experience with Email Threat Analysis and Malware remediation techniques using multiple OSINT Tools and Sysinternals Suite and Nirsoft Tools