Qualified IT maintenance and technical support is an essential condition for the competitiveness of any network resource. IT technical support is to ensure a stable and high performance of your web resource. Different kinds of downtime or malfunction are the first sign of poor technical support that reduces the number of potential clients and, as a consequence, leads to financial losses. Technical support activities include the following: In addition, technical support tasks include alteration related to the web pages location, navigation, content management system. Theoretically, maintenance and support services can be done in-house. But the company management should take into account that the constant participation of specialists is necessary for the quality service. Experience has shown that to have such employees is not always cost-effective and it is more convenient to order this kind of services from a reliable IT outsourcing company, specialized in this area. Outsourcing technical support of your website can be done on a permanent basis or as needed. Of course, at first glance, the irregular service prices seem more attractive, but in fact it is not so. Permanent technical support will not only correct, but also prevent the emergence of various problems.