- System software testing

- Developing business automation rules in health care insurance and Operational risk management processes

- Drafting IT and Operations business requirement documents

- Developing performance indicators and various business metrics 

Experienced individual with 20 years of work experience in Business Process Operations, Banking, Internal control and Operations management in health care insurance. Excellent knowledge in developing rule based core application for operations in health care insurance including claims management, pharmacy benefit management, payments automation rules, policy exclusions / inclusion, policy setup rules, KPIs, reconciliation modules etc.