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Programming & Development technical support / help desk (hardware / software)

Systems Ongoing Support & Maintenance

$125/hr Starting at $1K

Keep your systems running smoothly with proactive maintenance and priority support

Technology needs ongoing attention to perform at its best. Our Support service ensures your systems stay updated, secure, and optimized while providing quick resolution when issues arise. Focus on building your business while we keep your technology running smoothly.

System Maintenance & Updates

  • Regular platform updates and security patches

  • Performance monitoring and optimization

  • Database maintenance and cleanup

  • Backup verification


Proactive System Monitoring

  • Regular health checks of all integrated systems

  • Performance monitoring and bottleneck identification

  • User adoption tracking and optimization recommendations

  • Monthly system health reports with key metrics


Priority Technical Support

  • Quick response to system issues and user questions

  • Remote troubleshooting and problem resolution

  • User support for software questions and training needs

  • Emergency support for critical system failures


Ongoing Optimization

  • Regular review of workflows and processes for improvement opportunities

  • New feature evaluation and implementation

  • Integration enhancements as your business evolves

  • Automation expansion and refinement


Marketing & Website Support

  • Website content updates and maintenance

  • Campaign setup and management

  • Marketing automation configuration

  • Social media integration and management


Business Growth Support

  • Technology planning for business expansion

  • New user onboarding and training

  • System scaling and capacity planning

  • Evaluation and implementation of new tools as needed

About

$125/hr Ongoing

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Keep your systems running smoothly with proactive maintenance and priority support

Technology needs ongoing attention to perform at its best. Our Support service ensures your systems stay updated, secure, and optimized while providing quick resolution when issues arise. Focus on building your business while we keep your technology running smoothly.

System Maintenance & Updates

  • Regular platform updates and security patches

  • Performance monitoring and optimization

  • Database maintenance and cleanup

  • Backup verification


Proactive System Monitoring

  • Regular health checks of all integrated systems

  • Performance monitoring and bottleneck identification

  • User adoption tracking and optimization recommendations

  • Monthly system health reports with key metrics


Priority Technical Support

  • Quick response to system issues and user questions

  • Remote troubleshooting and problem resolution

  • User support for software questions and training needs

  • Emergency support for critical system failures


Ongoing Optimization

  • Regular review of workflows and processes for improvement opportunities

  • New feature evaluation and implementation

  • Integration enhancements as your business evolves

  • Automation expansion and refinement


Marketing & Website Support

  • Website content updates and maintenance

  • Campaign setup and management

  • Marketing automation configuration

  • Social media integration and management


Business Growth Support

  • Technology planning for business expansion

  • New user onboarding and training

  • System scaling and capacity planning

  • Evaluation and implementation of new tools as needed

Skills & Expertise

IT Service ManagementProcess DesignTechnical SupportTroubleshootingWeb DevelopmentWeb Support

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