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Programming & Development

Technical Manager

These past 15 years, I have worked as a technical manager, trainer and writer in corporate environments throughout Canada, the US, the UK, France, Morocco, China, Australia and South East Asia. I understand the impact of culture on communication and adapt instruction and management style to ensure understanding and enhance efficiency. As Training Manager and technical lead on implementation projects world-wide, I have been responsible for mapping the customer's business process, analyzing how the company's solutions will work for them and tailoring the project's training and documentation to ensure successful change management and adoption of the new product.

About

$100/hr Ongoing

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These past 15 years, I have worked as a technical manager, trainer and writer in corporate environments throughout Canada, the US, the UK, France, Morocco, China, Australia and South East Asia. I understand the impact of culture on communication and adapt instruction and management style to ensure understanding and enhance efficiency. As Training Manager and technical lead on implementation projects world-wide, I have been responsible for mapping the customer's business process, analyzing how the company's solutions will work for them and tailoring the project's training and documentation to ensure successful change management and adoption of the new product.

Skills & Expertise

Business AnalysisBusiness Process MappingChange ManagementCorporateManagementProject ManagementTechnical WritingTrainingWorkflow Software

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