Elite knowledge of current Microsoft operating systems and the Windows Registry, services, and software suites. Built and maintained customer relationships with thousands of clients, and received consistent positive feedback and reviews. Extensive experience in Outlook support, imaging/deployment, Active Directory support, Networking, TCP/IP setup, general application and OS troubleshooting and support across multiple platforms(e.g. Windows,Linux etc) Familiarity working in a solo capacity to provide prompt and accurate diagnosis of and solutions to a broad range of IT-related issues. - System Engineer with huge experience in design, configuration, security and support of IT networks with Cisco, Fortinet, Juniper and other vendor equipment.