• Hashtag and Social media content creation
• Administered and maintained the internal network, Hardware, core operating systems, user accounts and applications.
~Experience on Exchange Online.
~Experience with DirectSync(AD Connect) setup and configuration.
~Experience with DNS and how to set up domain
~Proficient knowledge on PowerShell(basic commands/scripting)
~Experience with troubleshooting outlook issues
~Delivering advanced technical troubleshooting and problem-solving solutions for corporate customers including, issues escalated to the highest level of management.
~Collaborate on cross-team and cross-product technical issues by working with colleagues from other teams as needed to resolve customer problems.
~Collaborate with subject matter experts and escalation managers when additional support is needed.
~Manage critical issues by setting customer expectations, devise and implement action plans and professionally communicate to all parties involved. 

• Implement and manage identity and access.
• Implement and manage threat protection.
• Implement and manage information protection.
• Manage governance and compliance features in Microsoft 365. .