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Administrative & Secretarial

Technical Support & Help Desk

GIGAMATICS team have years of experience in executing support & maintenance projects. Our team of experienced consultants has been successfully managing maintenance projects of local clients as well as offshore ones. The quality of product deployment, training and support has everything to do with customer success and satisfaction. We offer annual maintenance plans which are tailor-made as per the client’s requirement. If required we depute technical team which works at the client site for the system execution or support as per requirement. Our Tech Support Team Deliver service and support to end-users using and operating a call, via remote connection or over the Internet. Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services. Installing and configuring Application, Software, Printer Setup, Scripts etc. Execution & Monitoring of Day End Process. Analysing call logs to spot trends and underlying issues. End User desktop & software troubleshooting Managing User accounts in AD by granting required privileges, setting up E-Mail accounts on workstations and mobile devices.

About

$8/hr Ongoing

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GIGAMATICS team have years of experience in executing support & maintenance projects. Our team of experienced consultants has been successfully managing maintenance projects of local clients as well as offshore ones. The quality of product deployment, training and support has everything to do with customer success and satisfaction. We offer annual maintenance plans which are tailor-made as per the client’s requirement. If required we depute technical team which works at the client site for the system execution or support as per requirement. Our Tech Support Team Deliver service and support to end-users using and operating a call, via remote connection or over the Internet. Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services. Installing and configuring Application, Software, Printer Setup, Scripts etc. Execution & Monitoring of Day End Process. Analysing call logs to spot trends and underlying issues. End User desktop & software troubleshooting Managing User accounts in AD by granting required privileges, setting up E-Mail accounts on workstations and mobile devices.

Skills & Expertise

MobileSoftware DesignTechnical SupportTrainingTroubleshooting

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