I am a certified technical trainer with more than 20 years of experience in training and technical writing. My writing experience includes implementation guides, instructional manuals, and end-user guides for various software. I also have a published user guide for Microsoft Office products. I am thorough, paying close attention to technical details and nuances. I am also aware of various learning styles and carefully incorporate them into my training classes and my writing. My turnaround time is usually quick but, of course, depends upon the size of the project.