Experienced technical communicator with substantial experience in various industries - Finance, Pharmaceutical, IT, Clinical Trials, Telecommunications, Medical Devices, Infrastructure, Utilities, etc. Award winning documentation efforts with companies such as Bell Communication Research, IBM, Goldman Sacks, and ADP/Broadridge among a few. High premium on providing quality documentation that is technically accurate and delivered to end-users in a timely manner. Focus on agility and ability to react quickly in dynamic environments. Proven ability to collaborate effectively with subject matter experts to produce high-quality, well-organized reader-friendly content. Background includes documentation in both software and hardware development environments for a wide range of technical and non-technical global audiences. Solid team player comfortable working in cross-functional groups with product and project managers, interaction/usability specialists, instructional designers, and hardware, software, and QA engineers. Proficient at major authoring, content management, source control, and defect tracking tools.
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