More than twenty years of experience in directing the planning, development, and writing of technical documentation for any organization’s client, marketing, and training needs. Manages projects from initiation to publication. Works with diverse development groups. Develops and writes documentation to support company needs; including user manuals and quick reference guides. Preparation and editing of all company documentation, including proposals, test reports, help systems & guides, system bulletins, flow charts, standards, policies, and procedures. Extensive experience in using screen shots to guide documentation development.