Contributed to articles for four publications. Managed documentation preparation and completion. Collaborated with and supported System Engineers and Administrators to develop draft, revise and edit reports; and prepare, edit, and support the publication of technical materials such as: System Administrator Guides, Provisioning Guides, Quick Reference Guides, User and Installation Guides, Commercial Off The Shelf (product) Manuals End User Manuals, User Training Manuals, System Administration Manuals, Operator Manuals, On-call Manuals, Test Readiness Reviews, Acceptance Test Plans/Test Verification Plans, System Call Flows, Critical Help Desk Procedures, System Security Plans, Standard Operating Procedures, Systems designs, and Presentations.