7 years of experience in Information Technology with strong work experience as Technical Writer. • Expertise in developing user documentation and online help guides to support any product. • Writing help guide and specifications document for multiple products. • Writing API reference documents for the internal teams. • Expertise in creating User guide, Release notes, online help. • Update the Online help with new updates. • Revises, edits, or updates instructions, technical information, frequently asked questions, as necessary. • Documented business processes and specifications for product delivery, software development lifecycle, and product and patch releases. • Lead initiatives to produce quality documentation that meets required standards. • Work with product owner and the development teams to suggest improvements that will benefit the product. • Identifying the missing topics and updating them in the existing documents.