I spent 15 years as a Fortune 500 executive in charge of a number of sales and professional services organizations along with an additional 10 years as a freelance business management consultant.During that time I’ve participated in the creation of literally hundreds of complex sales proposals, go-to-market strategies, corporate policy & procedure manuals, custom software manuals, employee training packages & courseware, statements of work, project plans and multi-million dollar service contracts. I can make a positive impact on your business using my skills and experience to design compelling, attractive and usable documentation. I also have experience building efficient, feature-rich content management (CMS) solutions and documentation management departments for our customers. As a business owner since 1994, I have been intimately involved in all aspects of customer and vendor relationships as well as managing complex internal `back-office' operations. I bring al